zendesk_messaging library

Zendesk Messaging SDK Flutter Plugin.

A Flutter plugin for integrating Zendesk Messaging SDK into your mobile applications. Provides in-app customer support messaging with multi-conversation support, real-time events, and JWT authentication.

Quick Start

import 'package:zendesk_messaging/zendesk_messaging.dart';

// Initialize
await ZendeskMessaging.initialize(
  androidChannelKey: 'your_android_key',
  iosChannelKey: 'your_ios_key',
);

// Show messaging UI
await ZendeskMessaging.show();

Event Handling

ZendeskMessaging.eventStream.listen((event) {
  switch (event) {
    case UnreadMessageCountChanged(:final totalUnreadCount):
      print('Unread: $totalUnreadCount');
    case AuthenticationFailed(:final isJwtExpired):
      if (isJwtExpired) refreshToken();
    default:
      break;
  }
});

await ZendeskMessaging.listenUnreadMessages();

Logging Configuration

// Enable/disable logging
ZendeskMessagingConfig.enableLogging = true;

// Use custom logger
ZendeskMessagingConfig.logger = (message, {error, stackTrace}) {
  MyLogger.log(message, error: error);
};