widgets_sdk_flutter 3.3.1

widgets_sdk_flutter: ^3.3.1 copied to clipboard

Added #

• The new method hideVisitorCode() allows closing the Call Visualizer's visitor code dialog programmatically.

Updated underlying SDKs:

• Android Widgets SDK v3.3.1
• iOS Widgets SDK v3.3.1

Android Widgets SDK v3.3.1 #

Added

• The new method hideVisitorCodeDialog() allows closing the Call Visualizer's visitor code dialog programmatically.
• The chat bubble now shows a pulsing halo animation when the visitor is waiting to be connected.

Changed

• Refactored GliaWidgetsConfig to use Region instead of String for region configuration, and deprecated the previous String type used for this setting.
• Improved the reliability and connection stability of audio and video calls.

iOS Widgets SDK v3.3.1 #

Added

• The new method hideVisitorCodeViewController() allows closing the Call Visualizer's visitor code dialog programmatically.

Changed

• Improved the reliability and connection stability of audio and video calls.
• The minimum deployment version has been increased from iOS 14 to iOS 15.5.

Fixed

• Fixed an issue where messages were not delivered and the operator typing indicator animation did not work after a Secure Conversation was upgraded to a live engagement.
• Operator typing indicator animation keeps working correctly also after an attachment is uploaded.
• Fixed a bug where the visitor could not close Chat when the session timed out in the background.
• Significantly reduced memory consumption when uploading a lot of attachments to the chat.

Updated underlying SDKs:

• Android Widgets SDK v3.3.0
• iOS Widgets SDK v3.3.0

Android Widgets SDK v3.3.0 #

Changed

• Significantly improved logging to enhance monitoring and diagnostic capabilities.
• Upgraded Kotlin version to 2.1.21 and the AGP (Android Gradle Plugin) version to 8.13.0.
• Upgraded the internal WebRTC dependency to the Chrome M138 branch.
• Enhanced Live Observation state management, ensuring the pause/resume status persists correctly when changed during queueing and is retained after engagement ends.

Fixed

• Fixed an issue where the chat screen was crashing in rare cases due to unfinished animations.

iOS Widgets SDK v3.3.0 #

Changed

• Significantly improved logging to enhance monitoring and diagnostic capabilities.

Fixed

• Fixed a bug where authentication during an ongoing audio call disabled the chat button.
• Aligned operator name display across Widgets screens to consistently show only the first name.

Updated underlying SDKs:

• Android Widgets SDK v3.2.2
• iOS Widgets SDK v3.2.2

Android Widgets SDK v3.2.2 #

Added

• Implemented site info caching for 10 seconds to reduce frequent API calls.

Changed

• Integrators can now extend the Glia SDK's built-in GliaFcmService.
• Improved GliaWidgets.init() exception causes, providing more informative messages for com.glia.widgets.GliaWidgetsException when the SDK fails to initialize due to credential issues.
• Updated Unified Customization for survey screen and added some configuration options.
• Replaced the custom survey view with a bottom sheet design to improve display behavior, addressing issues like full-screen expansion and background transparency.

Fixed

• Unified a design difference between iOS and Android related to applying styles to survey input fields.
• Corrected an error where cached locale strings failed to receive updates depending on the device's time zone relative to UTC. Locale strings now update immediately on device restart.
• Fixed an issue that caused a crash when establishing media streams.
• Addressed memory leak issues, improving overall performance and stability.
• Aligned operator name display across Widgets screens to consistently show only the first name.

iOS Widgets SDK v3.2.2 #

Changed

• The header of the Chat screen now has a shadow.
• Updated Unified Customization for survey screen and added some configuration options.

Fixed

• Fixed an issue that the visitor survey was not opening after ending the chat.
• Fixed a bug where a failed engagement could not be closed.
• Fixed an issue of app crashing when uploading attachments to the chat during a Live Observation.
• Unified a design difference between iOS and Android related to applying styles to survey input fields.

Updated underlying SDKs:

• iOS Widgets SDK v3.2.1

Added #

• Added support for subscribing to the count of the unread secure messages.

iOS Widgets SDK v3.2.1 #

Changed

• Phoenix Client iOS dependency has been updated to version 5.3.5.

Fixed

• For authenticated visitors, the Chat screen on iOS now does not show a separate close button, only the left arrow, matching the Android UI.
• When a visitor requests a live chat after leaving Secure Messaging, they are now automatically enqueued.
• The "Leave Current Conversation" dialog is now correctly shown when an ongoing transferred Secure Messaging engagement exists and the visitor decides to start a new engagement.

Updated underlying SDKs:

• Android Widgets SDK v3.2.0
• iOS Widgets SDK v3.2.0

Fixed #

• Support for push notifications on iOS

Android Widgets SDK v3.2.0 #

Changed

• The Add Attachment and Send Message buttons are now enabled and disabled instead of appearing or disappearing.
• All screen sharing functionality has been completely removed from both the Widget SDK and Core SDK.

Fixed

• Unified several design differences between iOS and Android, including dialog element sizing, confirmation dialog padding, avatar size and placeholder padding, and various survey elements.
• Fixed an issue with visitor deauthentication where the engagement would end when the authentication behavior was configured as FORBIDDEN_DURING_ENGAGEMENT.

iOS Widgets SDK v3.2.0 #

Changed

• All screen sharing functionality has been completely removed from both the Widget SDK and Core SDK.

Fixed

• Unified several design differences between iOS and Android, including snackbar background color on Chat and Call screens, avatar size and placeholder padding, and various survey elements.
• Fixed freezing during push notification setup when an APNs token was not passed to the SDK.
• The visitor survey now opens correctly after ending a chat.
• The default selected option can now be deselected for single-choice questions in surveys.
• Fixed an issue where the End button briefly appeared when the visitor closed Chat screen while being enqueued.
• The unread messages bubble now correctly disappears from the Chat screen after messages are read.
• Fixed a bug in SDK versions 3.1.0 and 3.1.1 where the bubble did not appear after visitor authentication during an ongoing engagement.

Added #

• Support for push notifications
• New methods: hideEntryWidget(), getQueues(), showVisitorCode(), getVisitorInfo(), subscribeToPushNotificationTypes()

Changed #

• The configure method has more parameters
• Deprecated the showVisitorCodeViewController() method

Introduced #

• Entry Widget
• Secure Conversations v2

Introduced #

• Android Widgets SDK v 2.7.0
• IOS Widgets SDK v 2.7.1
• Default queues support
• Bug fix and stability improvements

Introduced #

• Live Observation
• DirectId improvements (authentication during ongoing engagement)